Frequently Asked Questions
1. How many students are there in a group class?
Classes range in size from a minimum of 3 to a maximum of 12 students. We believe that this is the best range for facilitating
student interaction and enhancing both speaking and listening skills.
2. What is the average age of your students?
Our students have ranged in age from their 20s into their 80s with the average age falling somewhere between 30 and 50.
A student has to be at least 18 years old to register. If you are looking for classes for students less than 18 years old,
please contact us to organize classes.
3. Do you have daytime and weekend classes?
Yes, there are openings on Saturdays from 11:00am to 1:00pm. However, most of our classes are taught between Monday
and Thursday from 6:30 to 8:30pm. If these hours do not meet your needs, talk to our staff about taking private lessons,
which have more flexible scheduling.
4. Can I observe a class before deciding whether to register?
Unfortunately, no, however you may request a tour of our modern facilities while classes are in session.
5. Is it true that you offer discounts to Senior Citizens?
Yes, if you are 60 or older, you receive a 10% discount on tuition every time you register for a course at Rennert.
6. When is the registration deadline?
We ask you to register and make payment one week prior to the start of the session.
7. I am not sure of my level in the language I want to study. Is there a placement test I can take?
Yes, in fact all non-beginners are required to take a placement test. We will first send you will first take a written test
and, if needed, then be interviewed by one of our teachers. Based on the combined results of your written test and oral
interview, you will be placed in a class.
8. What will I learn in my course?
Your course comes with a syllabus as well as a list of what we call Can-Do Statements. While the syllabus is very detailed,
the Can-Do Statements provide a summary of what you "can do" in your new language by the end of the five-week session. You
will receive the syllabus and Can-Do Statements via email at the same time that you receive your class assignment and room
number, a few days prior to the start of the session. Should you wish to peruse them beforehand, you can stop by the Foreign
Languages Office and ask to see the Curriculum Guide.
9. What if I registered for a course but it doesn't have 3 students?
Unfortunately, we cannot open sections with fewer than 3 students, and we are very sad when this happens. However, we will never
process your payment until we know for sure that the course you requested is going to run.
We will be happy to work with you on alternatives classes to help you achieve your language goals. We may have weekend/weekday
classes available. We can also provide private or semi-private lessons, which are a really great way to get highly individual
attention and fast-track your language learning!
10. Do you offer makeup classes? What happens if I miss a class?
Yes, we can offer makeup classes. If you miss a class, please contact the program coordinator to assist you in arranging a
makeup class. We will be happy to help.
11. I am going to have to miss a class during the next session. Can I get a deduction for the class I can't attend?
No, you must register (and pay) for the entire session even if you cannot attend all of the classes. Again, we urge you to check
your personal/professional calendar in advance to make sure you can attend all the classes. (Please note that you must attend at
least 3 classes and demonstrate readiness for the next level before you can level up.)
12. My class seems too basic for me. Can I try the next level up?
Although we test students in advance, sometimes the level is too easy. If this is the case, please talk to your teacher
first and see what he or she thinks. If your teacher agrees, we will let you try a class at the next higher level. We have
your best interests at heart and want you to continue at the level where you are most comfortable, appropriately challenged,
and best able to learn.
13. My employer/union will reimburse me for my course as long as I show proof that I've passed it successfully.
Can I get an official letter from you at the end of the session?
Yes, we can provide proof of successful completion of a course.
If you still haven't found what you're looking for, please contact us by filling out a contact request form. You can also
email us at email@example.com or call our Foreign Language Department directly at 646-651-1184.